Privacy Policy
1. Introduction
At tripmondi.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information.
2. Information We Collect
During the reservation process, we may collect the following information:
- Full name
- Email address
- Phone number
- Hotel information (hotel name, room number)
- Reservation details (date, time, number of participants)
- Payment information (processed via secure payment systems)
3. Use of Information
We use your information for the following purposes:
- To process and confirm reservations
- To organize transfer services
- To provide customer support
- To send important notifications
- To improve our services
- To comply with legal obligations
4. Data Security
We apply industry-standard security measures. Your data is protected with SSL encryption and stored on secure servers. Payment data is handled by PCI-DSS compliant providers and is not stored on our servers.
5. Information Sharing
We do not sell or rent your personal data. We may share your information only in the following cases:
- With transfer providers (only necessary details)
- With payment processors
- With authorities if legally required
6. Cookies
Our website uses cookies to enhance user experience. You can manage or disable cookies via your browser settings.
7. Your Rights
Under Turkish Personal Data Protection Law (KVKK), you have the right to:
- Learn whether your data is processed
- Request information about your data
- Learn the purpose of processing
- Know third parties receiving your data
- Request correction or deletion of data
8. Data Retention
We retain personal data as long as necessary and in accordance with legal obligations. Reservation records are stored for at least 10 years for accounting and tax purposes.
9. Children’s Privacy
Reservations for individuals under 18 must be made by a parent or legal guardian. We do not knowingly collect children's data without consent.
10. Changes
We may update this policy. Significant changes will be communicated via email.
11. Contact
🌐 Website: tripmondi.com
📧 Email: justbooktours@gmail.com
📍 Address: Kadıpaşa, Bostancıpınarı Cd. No: 3/D, Alanya, Türkiye
📞 Phone: +90 532 392 67 63